Privacy Policy

Last updated 13/11/2026

This policy explains how Carter Roofing & Slating Pty Ltd (ABN 79 132 287 748), trading as Carter Roofing ("we", "us", "our"), handles personal information. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you contact us, ask for a quote or apply for a job, we collect the information you give us, which may include:

• your name, phone number and email address
• the address of the site or property the work is for
• details of your project, such as the type of building, roof, materials and profile
• files you upload, such as site plans, drawings and photos
• for job applications, your resume and anything else you choose to send

We also collect information when you call, email or meet with us, and while we quote, carry out and invoice work for you.

We do not ask for sensitive information, such as health information. Please do not include it in a form or upload.

How we collect it

We collect information directly from you: through the forms on this website, by phone, by email and in person. If someone else contacts us on your behalf, such as a builder, architect or property manager, we collect your details from them.

Why we collect it and how we use it

We use your information to:

• answer your enquiry and prepare a quote
• plan, carry out and invoice work
• deal with any questions or issues after the work is done
• consider your job application
• meet our legal obligations, such as tax and business record keeping

If you do not give us the information we ask for, we may not be able to answer your enquiry, quote or consider your application.

We only send marketing emails or text messages to people who have agreed to receive them, and every marketing message includes a way to unsubscribe.

We do not sell personal information.

Who we share it with

We only share what is needed, and only with:

• our staff, and anyone working on your job for us
• suppliers and manufacturers, where this is needed to order materials or deal with product warranties
• providers who run our website, email and business systems, including Webflow, Inc. (which hosts this website and stores the forms you send us)
• our accountants, insurers and legal advisers, where needed
• government agencies or others where the law requires or allows it

Information stored overseas

This website is hosted by Webflow, Inc., which stores website form submissions and uploaded files on servers in the United States. Our email and other business software providers may also store information outside Australia. We take reasonable steps to make sure the providers we use protect personal information.

Cookies and analytics

At the date of this policy, this website does not use analytics cookies, advertising cookies or tracking pixels. Our website host may use small technical files that the site needs to work and stay secure. If we add analytics or advertising tools in the future, we will update this policy first.

Our Facebook and Instagram links take you to those sites, which have their own privacy policies.

How we keep it safe

We keep information in password-protected systems and limit access to the people who need it. We delete or de-identify personal information once we no longer need it for the purposes above or to meet our legal record-keeping obligations.

Accessing or correcting your information

You can ask to see or correct the personal information we hold about you by contacting us using the details below. We will respond within 30 days. In some cases the law allows us to refuse a request, and if so we will tell you why.

Questions and complaints

If you have a question, or a complaint about how we have handled your personal information, please contact us:

Carter Roofing & Slating Pty Ltd
2/17 Edison Rise, Wangara WA 6065
Phone: 08 9408 1984
Email: reception@carterroofing.com.au

We will look into your complaint and reply within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version is always on this page, with the date it was last updated.